FAQ

How can I contact Makeen3D?

You can email us at info@makeen3d.com where our customer service team will be happy to help you with whatever you need!

Do you ship worldwide?

Currently we ship to all GCC Countries (Bahrain, Kuwait, Oman, Qatar, Saudi Arabia, The United Arab Emirates), The United States of America, The United Kingdom, and Canada. We do hope soon to expand and meet all your needs wherever you are !

Where do you ship from?

We ship from the United Arab Emirates where we are located.

 

What payment methods do you accept?

We accept all major credit cards (VISA, Mastercard, AMEX), PayPal payments, and Apple Pay.

 

How long will it take to receive my order?

Due to high demand, orders in the UAE usually take around 4-5 days and 2-3 weeks or less for international orders. Custom orders or 3D Printing service orders might take more.

 

What if the item(s) I received are defective/incorrect/damaged?

Please contact us if you have received merchandise that is incorrect, missing, and/or defective. Please include your order number, photographs of the item(s) and all related references upon receiving your package. We will do our very best to resolve your case as soon as possible.