Shipping policy

Where We Ship

UAE Only

We currently ship physical products only within the United Arab Emirates. This applies to every physical item — Live Cohort capstone prints, the print-upload add-on, and any other physical product on our site. We do not ship internationally. Customers outside the UAE can still purchase our courses (Live Cohort or Self-Paced), which don't require shipping, but any physical product will not be available for delivery outside the UAE.

 

Your Child's Capstone Project

If your child completes the Live Cohort and is based in the UAE, their final capstone project is 3D printed and shipped to you completely free — this is included in the course price, not a separate charge.

Near the end of the course, we'll send a short form to collect your child's final design file and your shipping address. Submissions are open for 3 days after your child's cohort finishes; if we don't receive it within that window, we'll send a Makeen 3D-designed piece in its place instead, so your child still receives something to keep.

 

Other Physical Orders

This covers the print-upload add-on (uploading your own file to be printed) and any other physical products on our site — not the free capstone print described above.

  Flat rate: AED 19.99

  Free shipping on orders over AED 150

  Estimated transit time: 5 to 8 business days

 

Questions About Your Order?

For anything shipping-related — tracking, a delayed order, a damaged item — contact [support@makeen3d.com — to be confirmed]. Refund and return eligibility for physical items is covered in our separate Refund Policy.