Shipping policy
Where We Ship
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UAE Only We currently ship physical products only within the United Arab Emirates. This applies to every physical item — Live Cohort capstone prints, the print-upload add-on, and any other physical product on our site. We do not ship internationally. Customers outside the UAE can still purchase our courses (Live Cohort or Self-Paced), which don't require shipping, but any physical product will not be available for delivery outside the UAE. |
Your Child's Capstone Project
If your child completes the Live Cohort and is based in the UAE, their final capstone project is 3D printed and shipped to you completely free — this is included in the course price, not a separate charge.
Near the end of the course, we'll send a short form to collect your child's final design file and your shipping address. Submissions are open for 3 days after your child's cohort finishes; if we don't receive it within that window, we'll send a Makeen 3D-designed piece in its place instead, so your child still receives something to keep.
Other Physical Orders
This covers the print-upload add-on (uploading your own file to be printed) and any other physical products on our site — not the free capstone print described above.
• Flat rate: AED 19.99
• Free shipping on orders over AED 150
• Estimated transit time: 5 to 8 business days
Questions About Your Order?
For anything shipping-related — tracking, a delayed order, a damaged item — contact [support@makeen3d.com — to be confirmed]. Refund and return eligibility for physical items is covered in our separate Refund Policy.